At PRCN Store (ae.prcnstore.com), operated by Precision Wellness Zone FZ-LLC, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website.
1. Information We Collect
We collect the following types of personal data when you browse or shop with us:
a) Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
b) Order Information
- Items purchased
- Order history and delivery status
c) Technical Information
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the site
2. How We Use Your Information
Your information is used to:
- Fulfill your orders and process payments
- Communicate with you regarding your purchase, delivery, or support requests
- Send marketing emails or SMS (if you opt-in)
- Improve website functionality and user experience
- Provide personalized product recommendations
- Comply with applicable legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We may share it only with:
- Trusted service providers (e.g., payment gateways, delivery partners) to process and deliver your orders
- Marketing and analytics partners (e.g., Google Analytics, Facebook Pixel) — aggregated or anonymized data only
- Law enforcement or regulators, if legally required
All partners are vetted to ensure appropriate data protection practices.
4. Cookies & Tracking
We use cookies and similar technologies to:
- Enable essential website features (e.g., cart, login)
- Analyze user behavior and traffic
- Offer personalized promotions and experiences
You may control cookies through your browser settings. Disabling cookies may affect site functionality.
5. WhatsApp Communication
We may use WhatsApp to provide order updates or customer support. Your phone number will only be used for legitimate communication related to your purchase or inquiry.
6. Data Security
We implement strong security measures to protect your data:
- SSL encryption for all transactions
- Secure servers and restricted access
- Payments handled via trusted gateways (e.g., Paymob, Stripe)
- We do not store your payment card details
7. Your Rights
You have the right to:
- Access or update your personal data
- Request deletion of your data
- Opt out of marketing emails or SMS at any time
- Withdraw consent where applicable
To exercise your rights, email us at:
📧 [email protected]
8. Data Retention
We retain your information only as long as needed for:
- Order fulfillment and support
- Legal and accounting purposes
- Marketing (if you’ve opted in)
9. Children’s Privacy
Our website is not intended for children. We do not knowingly collect data from individuals under 18 years of age.
10. International Data Transfers
Some data may be transferred outside your country (e.g., UAE, EU) if processed by global partners (e.g., Google, Meta). We ensure such transfers are compliant with data protection standards.
11. Changes to This Policy
We may update this policy from time to time. Any changes will be posted here with a revised date. Continued use of the website after changes means you accept the updated terms.
12. Contact Us
If you have any questions or requests related to your privacy:
Precision Wellness Zone FZ-LLC
📍 Dubai, UAE
📧 [email protected]
📞 +971 800 77276
